If you have any other questions please get in touch using the form on our Contact page.

Frequently asked questions


Do you have a business Whatsapp?


I have had semi-permanent make up done elsewhere can Bal do my top ups?


How can I prepare for my semi permanent make up treatment?

It is advised that to keep coffee and alcohol consumption to a minimum and avoid taking any blood thinners. Exfoliating the area beforehand will also help prepare the skin.


Do you offer payment plans or instalments?

Not as of yet.


Is there parking?

Limited parking on the forecourt and pay and display on street parking 
is available.


How many days in advanced do I need to book in a treatment with Bal?

To book any treatment in with Bal we advise that you book in a month and a half in advance.


Is the deposit non refundable?

Deposits are non refundable once terms and conditions are agreed.


Do I need a patch test for semi permanent make up treatments?

You do not need a patch test, however if you are allergic to any metals please contact the clinic.


How should I prep my skin for the DermaQuest Advanced 
Chemical Peels?

Clients will receive a general pre-care email before their treatment. 
To maximise results, it’s advised to avoid alcohol and caffeine for 
1-2 days beforehand, and to refrain from consuming ibuprofen or blood-thinning supplements. Avoid sun exposure or using sun tan products on 
the skin. Staying well-hydrated by drinking plenty of water is 
strongly recommended.


How often do I need a facial?

CACI non surgical facial toning can be done up to 1-2 times a week. Other facial treatments are generally advised 4 weeks apart; however this may vary for each individual once spoken to our skin specialist about your skin concerns.


What is the downtime for semi permanent make up?

Downtime for semi permanent make up is roughly 5 days for each enhancement however detailed aftercare is provided at the end 
of treatment.


Can I wear makeup after a facial?

It is recommended that you don’t wear make up after certain facials however we do offer facials to prepare the skin for an event.


Can I have laser hair removal or PMU removal laser after being 
in the sun?

This is not recommended, we advise all client to wait 2-4 weeks either side of treatment.


I have had semi permanent make up done elsewhere, can you top it up?

We ask clients to kindly send us a picture of the treated area via email to info@bal-bpm.com with no make up in clear daylight, to see if we are able to start over. If not we would advise removal.


Do you sell gift vouchers?

Yes, they are available to purchase in the clinic. Ask in person for 
more information.


Do you accept Amex?

We accept card payments (over £30.00), cash and Amex over £100.00.


Will my treatment be with the same therapist each visit?

All semi permanent make up treatments are carried out by Bal, all other treatments will be booked in with Simi unless requested otherwise (please be advised of limited availability).


Available to purchase in the clinic.
Ask in person for more information.